Facilities and Services
Swimming Pools and Entertainment
At the Occidental at Xcaret Destination Resort hotel you can enjoy our 5 swimming pools that are perfect for the whole family (3 fresh water pools, 1 salt water pool with a drinks service, and another for children).
Our large number of activities and entertainment shows will also allow you to have fun during your whole stay. And fop the younger ones, we offer many activities at the Kids Club.
Opening hours: 7 am to 6 pm
Sports available at the hotel
Guests can practice many sports:
- Table Tennis
- Paddle tennis court
- 2 tennis courts
- Fitness center
- Diving center offering a wide range of excursions to practice diving and obtain a certificate (charges apply).
- Complete spa and beauty salon
- Babysitting service (charges apply)
- Laundry service (charges apply)
- Motorbike and car rental
- Excursions to Tulum, Xel Ha and Chichen Itzá (charges apply)
- Medical care (24 hrs)
- Daily guided tours in the dolphinarium (charges apply)
- Wi-Fi available in the rooms and communal areas (charges apply)
Unlimited meals and snacks.
- 9 bars with unlimited international brand drinks.
- 5 specialty à la carte restaurants with the best international dishes, 2 buffet restaurants, 2 night-time snack bars and 1 restaurant for the exclusive use of Royal Level guests.
- Program of daytime and evening entertainment with shows and activities.
- Nightclub for dancing in the evening.
- Use of sun loungers and pool towels.
- Palenque Nightclub: Our nightclub is the perfect place to let your hair down, as it is the best nightclub for people over 18 years.
Opening hours: from 10:30 pm to 2 am
Smoking is not permitted in the club.
Dress code: shorts, sandals and sleeveless shirts are not allowed.
Meetings and Events
At the Occidental at Xcaret Destination Resort hotel you can hold all types of meetings and events. We offer a large number of facilities to enjoy your event. The services you can hire are:
- Catering service
- Audiovisual equipment
- Promotional staff
- Simultaneous translation service
- Event planning service